1. Introduction
Lead Flow Digital ("we", "our", or "us") provides digital marketing and lead generation services to tradespeople and contractors across New Zealand. We respect your privacy and are committed to protecting the personal and business information you share with us.
2. Information We Collect
When you complete our consultation enquiry form or communicate with us, we may collect:
- Full name and contact details (email address, phone number)
- Business name and trade classification
- Service area, town, or city in New Zealand
- Marketing preferences, advertising budget indications, and notes
3. How We Use Your Information
We use your information exclusively to:
- Respond to your lead generation and marketing enquiries
- Prepare tailored campaign strategies and proposals
- Communicate regarding meetings, phone calls, or consultations
- Manage ongoing client relationships within our CRM systems
We do not sell, rent, or trade your contact information to third parties.
4. Data Security
We take reasonable administrative, technical, and physical measures to safeguard personal information against loss, theft, and unauthorised access or disclosure.
5. Your Rights
In accordance with the New Zealand Privacy Act 2020, you have the right to request access to and correction of any personal information we hold about you. To enquire or request updates, please contact us through our website.